Most patients being admitted to The New Foscote Hospital as an inpatient will be asked to attend in advance for a pre-operative assessment with one of our nursing staff. It is very important that you attend this appointment as the pre-operative assessment is carried out to ensure your safety as our patient.
Our nursing staff will check your medical background and current health status so that any issues which may affect your treatment can be raised as a concern with your consultant and/or your anaesthetist.
The required routine investigations, such as blood tests, will be carried out at this point, together with any additional specific tests as required by your current health conditions and/or your procedure, in accordance with the National Institute for Health and Clinical Excellence (NICE) guidelines. Please allow approximately an hour for this assessment.
Rescheduling your pre-operative assessment appointment
If you’re unable to attend your pre-operative assessment for any reason, please contact us as soon as possible on 01295 252281 and we will reschedule your appointment.
Please note, if you have been asked to attend a pre-operative assessment we are unable to carry out your treatment or procedure until this has been completed.
The day of your operation or procedure
When you visit The New Foscote Hospital for treatment you will find pleasant, relaxed surroundings and a warm welcome from all of our friendly and caring staff. We understand some people may feel apprehensive about visiting a hospital, which is why we do all we can to make you feel at home.
If you’re travelling by car we have free parking available at the hospital. For directions by car from main routes or for information on rail travel please visit our How to find us page here.
General anaesthetic or sedation – driving information
Please be aware that you should not drive yourself to the hospital if you are going to be having a general anaesthetic or sedation, and it is recommended that you do not drive for 24-48 hours following the administration of these.
What to bring with you
- Your GP referral letter (if you have one)
- Medical insurance details and insurer’s authorisation code, if you are privately insured
You may wish to bring your own night attire, toiletries, slippers and a dressing gown. However, if you forget any of these items our staff will be happy to help you.
If you are taking any medication, please bring it with you in its original packaging.
Please come to Reception, where you will be asked to complete your registration form and staff will ensure we have all the necessary information from your documentation.
A nurse will then take you to your room and explain all the facilities available to you.
Your private bedroom
Each individual room is comfortably furnished and has its own direct-dial telephone at the bedside. All of our bedrooms have en-suite bathrooms, with towels provided. If you have friends or family with you, they are welcome to accompany you to the room if you wish.
Our staff will be happy to answer any questions that you may have at this point.
The admission process
A nurse will then come and introduce themself to you and begin the formal admission process. They will ask you questions about your general health and will tell you what to expect during your stay.
Your consultant and anaesthetist will come and visit you in your room before your treatment starts. Should you have any concerns you would like to discuss with your consultant or anaesthetist please let your nurse know.
Following your operation
After your treatment you will be brought back to your room and your nurse will carry out regular observations. If you are in any discomfort or have any cause for concern please make your nurse aware, either when they are attending to you or by calling them by using your call-bell next to your bed.
If you wish, your partner or relative may wait for you to return from the operating theatre either in our waiting room or in your bedroom.
Your consultant will visit you on your return to your bedroom or the following day. If, for any reason, your consultant is unable to visit you on the morning following your surgery, he or she will usually ring the ward to check on your progress.
Your hospital stay
We want to make your stay as pleasant and comfortable as possible
You can rest assured that we have a resident qualified doctor at the hospital at all times (our Resident Medical Officer or RMO) to provide peace of mind to all our patients.
Nursing staff are also available throughout the day and night and call-bells are provided next to your bed so you can let the nurse know at any time if you require anything.
Food and drinks are provided by our excellent in-house catering team.
Your family and friends are welcome to visit whenever they wish between 11am – 8pm from Monday to Thursday or from 11am – 7pm on Fridays. We have free tea and coffee available in our reception area and a guest menu is available from our catering team.
Leaving the hospital following your treatment
Once your consultant and nursing team (and physiotherapist, if applicable) are all satisfied that you are recovering well from your procedure you will be discharged and able to return home
You will receive verbal and written information about any medication and special care you will need to take following your treatment and the date and time for a follow-up appointment on the day or this will be sent to you in the post by the consultant’s secretary.
On departure our Reception team will be happy to book a taxi for you, if required
You will be invited to attend a follow-up appointment within a month of your procedure to enable your consultant to check that the progress of your recovery is as expected and that you are satisfied with this. If you feel you need to see them sooner, we will do our utmost to book you an earlier appointment.
We always aim to provide the highest levels of patient care, safety and service and hope that all aspects of your care at our hospital will have met or exceeded your expectations. If they have not, this is an opportunity to let us know so that we can make improvements. If you are satisfied, we like to share this information with our team to thank them for their hard work. Please complete one of our patient questionnaires while you are at the hospital and review us online on Google and Facebook. Thank you for your help.
If you have any questions at all regarding your inpatient appointment at The Foscote Hospital, please just call 01295 252281